Privacy Policy —
PetCare Vault-Australia
Last updated: [12/12/2025]
This Privacy Policy explains how
Jadugar Design Studio Australia/New Zealand (“
we”, “
us”, “
our”) collects, uses, stores, and shares personal information when you use the
PetCare Vault mobile application, website, and related services (together, the “
Services”).We’re committed to handling personal information responsibly and in line with applicable privacy laws, including the
Australian Privacy Act 1988 (Cth) and the
New Zealand Privacy Act 2020.1)
Who we are (Contact details)
Business name: Jadugar Design Studio Australia/New Zealand
Address: 14 Stanford Street, Cranbourne West 3977, VIC, Australia
Email: mobaric@gmail.comPhone: +61 468 727 9292)
What this Privacy Policy coversThis policy applies to information we collect:through the PetCare Vault app and websitewhen you create an account or subscribewhen you upload pet-related documents/photoswhen you contact supportwhen we improve and secure the Services3) Information we collect
A. Information you provideWe may collect:
Account information: name, email address, login credentials (or authentication tokens)
Profile details: optional details you add to your profile
Pet information (entered by you): pet name, breed, age, weight, vaccination dates, medication notes, vet details, microchip number, reminders, and other pet-care records you choose to store
Uploaded content: photos, documents, certificates, vet reports, invoices, and notes
Communications: messages sent to our support team (including attachments you provide)
B. Information collected automatically
Depending on your device settings and how you use the Services, we may collect:
Device and app data: device type, operating system, app version, language, identifiers
Usage data: pages/screens viewed, features used, actions taken, crash logs, diagnostic data
Approximate location (if enabled): if your device settings allow it (we do not require precise location for basic use)
C. Payments and subscriptions
If you purchase a subscription, your payment is processed by third-party payment providers (e.g., app stores or payment processors). We typically receive
transaction confirmations (such as subscription status, purchase date, and plan), but
we do not store full payment card details on our servers.
4) How we use your informationWe use information to:
Provide and operate the Services (account creation, login, record storage, reminders)
Maintain and improve features, performance, and user experience
Communicate with you (support requests, service updates, important notices)
Process subscriptions and manage billing status
Protect security and prevent fraud, abuse, or unauthorized access
Comply with legal obligations and enforce our terms
5) How we share informationWe do
not sell your personal information.We may share limited information only when necessary:
Service providers (processors): hosting, analytics, error monitoring, customer support tools, email delivery, and subscription/payment processing
App stores: Apple App Store / Google Play may process purchases and provide subscription status
Legal and safety reasons: if required by law, court order, or to protect rights, safety, and security
Business changes: if we merge, sell, or restructure the business, information may transfer as part of that deal (with appropriate safeguards)
6) Your choices and controlsYou may be able to:
Access and update certain account details within the app
Correct inaccurate information you’ve provided
Delete content you uploaded (where the app provides this feature)
Request account deletion by contacting us at
mobaric@gmail.comIf you request deletion, we’ll take reasonable steps to delete your information unless we must keep it for legal, security, dispute resolution, or record-keeping reasons.
7) Data storage, security, and retentionWe take reasonable steps to protect your information from misuse, loss, unauthorized access, modification, or disclosure. However, no method of online storage or transmission is 100% secure.We keep personal information only as long as needed to:provide the Servicesmeet legal and accounting requirementsresolve disputes and enforce agreementsmaintain security and prevent fraud.
8) International data transfersYour information may be stored or processed in
Australia, New Zealand, or other countries where our service providers operate. Where required, we take reasonable steps to ensure overseas recipients handle personal information appropriately.
9) Notifications, emails, and remindersPetCare Vault may send you:account-related emails (verification, password reset)service messages (important updates)reminders you set inside the appYou can manage certain notification preferences within your device settings and (where available) within the app.
10) Cookies and website trackingIf you use our website, we may use cookies or similar technologies to:remember preferencesunderstand site usageimprove performance and marketing (if enabled)You can control cookies through your browser settings.
11) Children’s privacyPetCare Vault is intended for use by people who can legally consent. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, contact us and we’ll take reasonable steps to delete it.
12) Third-party linksOur Services may link to third-party websites (e.g., app stores). We are not responsible for their privacy practices. Please review their policies separately.
13) Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. We’ll post the updated version in the app and/or on our website and update the “Last updated” date.
14) How to contact us (Privacy requests & complaints)For privacy questions, access/correction requests, or complaints, contact:
Jadugar Design Studio Australia/New ZealandEmail: mobaric@gmail.comAddress: 14 Stanford Street, Cranbourne West 3977, VIC, Australia
Phone: +61 468 727 929
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